Privacy Policy – Jacaranda International

At Jacaranda International, we are committed to protecting the privacy of our students, parents, staff, and visitors. This Privacy Policy outlines how we collect, use, store, and protect personal information in compliance with South African privacy regulations and responsible data-handling practices.
Your trust matters to us, and we remain dedicated to safeguarding all personal data shared with our school.
 

1. Information We Collect

We collect personal information that enables us to provide safe, effective, and high-quality educational services. This may include:

Student & Parent Information

Full names of students and parents/guardians

Contact details (phone numbers, email addresses)

Physical and postal addresses

Admission and enrolment information

Academic records and progress reports

Health or emergency details (where necessary for learner safety)

Photographs or video content used with permission

Website & Online Information

Information submitted through enquiry or admission forms

IP address and browsing behaviour

Device, browser, and usage data collected through cookies

Contact requests made through our website or social media

We collect only what is necessary to support your child’s education and ensure smooth school operations.
 

2. How We Use Your Information

Jacaranda International uses the information we collect to:

Process admissions and manage student records

Communicate with parents and guardians regarding school matters

Provide educational, administrative, and extracurricular services

Ensure the safety, wellbeing, and development of learners

Share important updates, events, newsletters, and announcements

Improve our website, communication channels, and school services

Maintain compliance with legal, educational, and safeguarding regulations

Your information is never used for unrelated purposes without your consent.
 

3. Sharing of Personal Information

We respect your confidentiality. Jacaranda International does not sell, distribute, or make personal information available to unauthorised third parties.
Information may only be shared:

With educational bodies or authorities where legally required

With accredited service providers essential to school operations (e.g., IT providers, school photographers, extracurricular facilitators)

With emergency or medical services when required for learner safety

With regulatory bodies in compliance with South African education and child-protection legislation

All third parties are bound by strict confidentiality and data-protection requirements.
 

4. Data Security

We take reasonable and appropriate steps to safeguard your information from loss, misuse, unauthorised access, or disclosure. Security measures may include:

Secure digital storage systems

Restricted access to student records

Staff confidentiality agreements

Regular system monitoring and security updates

Safe handling practices for all personal documents

While we strive to protect all information, no system can guarantee absolute security.
 

5. Your Rights

As a parent, guardian, or individual, you have the right to:

Request access to personal information we hold about you or your child

Ask for corrections to inaccurate or outdated information

Withdraw consent for non-essential communication

Request deletion of data where legally permissible

Ask how your information is collected, stored, and used

To exercise any of these rights, please contact us using the details below.
 

6. Cookies & Website Tracking

Our website may use cookies to:

Improve user experience

Analyse website traffic and performance

Personalise browsing and site functionality

Users may disable cookies at any time through browser settings. Certain functions may be limited without cookies.
 

7. Updates to This Policy

Jacaranda International may update this Privacy Policy from time to time to reflect changes in school operations, legal requirements, or website functionality. Any updates will be posted on this page.
 

8. Contact Us

If you have questions regarding this Privacy Policy or how your data is handled, please contact us:
Jacaranda International School
082 890 3338
enrolment@jacaint.com
57 Skimmer Street, The Reeds
We remain committed to providing a safe, transparent, and nurturing environment for all our learners and families.